Research Projects

Evaluation of Exploit Technologies IP and Technology Transfer Services

 Exploit Technologies (EPTL) of A*STAR (Agency for Science, Technology and Research) engaged NEC to conduct a study in order to better understand the needs, concerns and priorities of ETPL’s two main customer groups: researchers at the A*STAR public research institutes; and licensees who have licensed IP owned by A*STAR or who have evaluated such IP for the purpose of licensing.  In this project, the two customer groups were separately surveyed using self-administered structured questionnaires.  Findings from the surveys were used to evaluate the level of satisfaction with ETPL’s services and  the perceived impact and effectiveness of its programs, as well as to identify areas of potential improvement in ETPL’s service provision to its customer groups.